1. General Overview

1.1 These terms apply to all services purchased through our online store.
1.2 we aim to simplify the process of hiring professional services. You pay for a service through our platform, and we deliver. Sometimes, the agreement will be enhanced and changed contextually together after purchase, and we reserve the right to decide what can or cannot be included within the paid service at the paid price. If the demands are out of bounds, we will inform you and you can make a decision to proceed and include additional services.

2. Purchasing Services

2.1 All services are listed with clear descriptions, pricing, and estimated timelines.
2.2 Once you have selected a service, payment must be made in full through our payment gateway to initiate the service.
2.3 Upon receipt of payment, we will schedule a quick meeting to discuss specific details and expectations before work begins.
2.4 We reserve the right to refuse service or cancel an order at any time and at our discretion. If a transaction is declined after payment is completed, a refund will be issued promptly, minus any applicable fees as outlined in our Refund Policy.

3. Service Delivery

3.1 We commit to delivering the purchased service as described and within the timeframe agreed during our initial meeting.
3.2 Throughout the process, we maintain transparent communication to ensure alignment on progress and deliverables.
3.3 If any issues arise that may affect delivery, you will be notified promptly.

4. Client Responsibilities

4.1 You must provide any required information, access, or materials to complete the service.
4.2 Timely responses are necessary to maintain our workflow and meet deadlines.
4.3 Any change in circumstance or issues must be communicated promptly.
4.4 You must behave according to the spirit of our mutual cooperation to deliver the service you paid for.

5. Payment and Fees

5.1 All payments are processed through a secure payment gateway.
5.2 Service fees include any applicable taxes and are outlined clearly before purchase.
5.3 The service price includes any fees associated with the payment process (e.g., payment gateway fees, transaction fees).
5.4 The service charges and fees will not be refunded, on a refund request.

6. Refund Policy

View here: refunds policy

7. Modifications and Cancellations

7.1 Once a service is purchased and work has commenced, modifications to the service scope or terms may incur additional fees.
7.2 If a cancellation is requested before the work begins, a full refund will be provided minus any payment gateway or transaction fees.
7.3 We may cancel a transaction if we determine that proceeding is not in line with our business practices or values. We reserve the right not to conduct business with certain parties. In such cases, any payment will be refunded promptly, minus applicable fees.

8. Confidentiality & Data Protection

8.1 We respect your privacy and handle all information you provide with confidentiality.
8.2 Any data provided by you will be used solely for the purpose of delivering the service and will be protected as per our data protection policy.

9. Liability and Warranties

9.1 We make every effort to deliver high-quality services as outlined in our store listings.
9.2 Our liability is limited to the service fee paid and does not cover any indirect, incidental, or consequential damages.

10. Dispute Resolution

10.1 In the event of a dispute, we encourage open communication to resolve the issue amicably.
10.2 If we have failed to deliver we will issue a refund on request.
10.3 If necessary, disputes will be handled in accordance with the laws of England & Wales.

11. Changes to Terms

11.1 We reserve the right to update these terms at any time. Any changes will be communicated, and continued use of our services constitutes acceptance of the updated terms.